Tool Battery Store > Payment and Shipping

Payment and Shipping

Payments

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

What payment means do you accept?

We accept Paypal and Credit Cards. Paypal is our payment processor for all online transactions. With it you can pay from your paypal balance, bank account, or major credit card. All payment transactions are encrypted and use SSL security for your safety.
payment

Different Price Payment

Payment Process Examples

To ensure a safe and secure payment environment, we use Paypal as our payment gateway.

  1. We strongly recommend you to pay us by your PayPal Account directly.
  2. You can use Paypal to pay us by Credit Card, detailed instructions are shown in the pictures below (extracts from the PayPal website):
    paypal account

Shipping

Our new warehouse address for shipping is:
local delivery

We believe it is our responsibility to provide efficient, caring customer service. We usually process orders within 24 hours excluding weekends and holidays.

Most of the items we carry are in stock and will be shipped on the same day you place your order excluding weekends and holidays.

The standard shipping method is DHL or Australia POST. Your order will be delivered to the shipping address within 2 to 15 business days after being shipped out . If you need other more fast delivery modes, such as DHL, Australia POST, Please email us The shipping fee will be added based on weight and size of the goods.

Shipping Rates

Our postage rates include the expenses of shipping, handling fees and high-quality packaging, which are charged based on weight and size of the goods, delivery destination and its retail value.

Schipping To AnyWhere of Australia or NZ

Delivery MethodsDelivery ChargeDelivery Days
  Registered Delivery   AU $9.97/order   2-15 Working Days

Note: Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

Normally, the DHL or Australia Post takes 2 to 15 business days to deliver parcel to our customers, depending on the destination. In case that you do not receive your parcel within the aforesaid time span, the parcel might have lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the Australia Post. We will re-send your order after Australia Post has completed the investigation of the lost parcel, which would take about 3 to 4 weeks from the day of complaint.


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